1. What Are Cookies
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work, to improve efficiency, and to provide information to website owners. Cookies can be "persistent" (they remain on your device until deleted or they expire) or "session" cookies (they are deleted when you close your browser).
We also use similar technologies including local storage, session storage, and pixel tags, which function in ways analogous to cookies. References to "cookies" in this policy include these similar technologies.
2. How We Use Cookies
Therapyy uses cookies to:
- Keep you signed in across page loads and browser sessions
- Remember your preferences and settings
- Ensure the security of your account and prevent unauthorized access
- Understand how visitors use our platform so we can improve it
- Measure the effectiveness of our marketing campaigns
- Provide relevant information to parents searching for therapy services
3. Types of Cookies We Use
Essential Cookies
These are strictly necessary for the Platform to function. They cannot be disabled without breaking the Platform.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| next-auth.session-token | Therapyy | Maintains your authenticated session | 30 days |
| next-auth.csrf-token | Therapyy | Prevents cross-site request forgery attacks | Session |
| next-auth.callback-url | Therapyy | Remembers where to redirect after login | Session |
Functional Cookies
These enhance functionality and personalization. Disabling them may reduce your experience.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| __Secure-next-auth.session-token | Therapyy | Secure version of session token for HTTPS | 30 days |
| therapyy_prefs | Therapyy | Stores UI preferences such as language and notification settings | 1 year |
Marketing and Analytics Cookies
These help us understand marketing effectiveness and reach parents who may benefit from our services.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta (Facebook) | Identifies browsers for advertising and analytics on Meta products | 90 days |
| _fbc | Meta (Facebook) | Stores last click attribution for Meta ads | 90 days |
| fr | Meta (Facebook) | Delivers, measures, and improves ads relevancy | 90 days |
4. Third-Party Cookies
We use the following third-party services that may set their own cookies on your device:
- Meta Pixel — We use the Meta Pixel to track conversions from our Facebook and Instagram ads, to optimize ad delivery, and to build audiences. Meta may use this data across its advertising network. You can opt out of Meta's advertising cookies through your Facebook Ad Preferences.
- Razorpay — Our payment provider may set cookies to enable secure payment processing and fraud prevention.
- Twilio — Our video and communication provider may set session-level cookies to maintain the stability of video and voice calls.
Therapyy does not control third-party cookies and is not responsible for the privacy practices of these third parties. We encourage you to review their respective privacy policies.
5. Managing Your Preferences
You can control cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block all cookies from specific sites
- Block all cookies from all sites
- Delete all cookies when you close your browser
Please note that blocking essential cookies will prevent you from logging into your Therapyy account. Instructions for managing cookies in common browsers:
6. Cookies and Children's Data
Therapyy's Platform is accessed by parents and caregivers, not directly by children. Children do not create accounts or interact with the Platform independently. We do not knowingly use cookies to collect personal data from individuals under the age of 18. Health data relating to children stored in GrowthVault is not used for any marketing or advertising purpose.
7. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will update the effective date and notify logged-in users. Continued use of the Platform after any changes constitutes acceptance of the updated policy.
8. Contact Us
If you have any questions about our use of cookies, please contact us at privacy@therapyy.in or through our Contact page.